Privacy Policy

Last updated: April 14, 2026

1. Introduction

Pulse Labs ("we," "our," or "us") operates the derma ai mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using derma ai, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information: email address, name, date of birth, and gender when you create an account.
  • Onboarding responses: answers to skin-related questions (skin type, concerns, product usage, sun exposure, diagnosed conditions).
  • Photos: facial photos you take for skin analysis and check-ins. These are analyzed securely and stored on your account.
  • Routine and habit data: skincare routine completion, habit tracking entries (water intake, sleep, SPF use).

2.2 Information Collected Automatically

  • Device information: device type and operating system version.
  • Usage data: app interactions, feature usage patterns, and session duration.
  • Crash and performance data: error logs and diagnostics to improve app stability.

3. How We Use Your Information

We use the information we collect to:

  • Provide personalized skin analysis and customized skincare routines.
  • Track your skin health progress over time.
  • Analyze product ingredients for compatibility with your skin.
  • Improve the App and communicate with you about your account.

4. Photo Data

Your facial photos are central to derma ai's functionality. Here is how we handle them:

  • Photos are stored in your private account storage and are not shared with other users.
  • Photos are retained for the life of your account. When you delete your account, all photos are permanently removed.
  • You can request deletion of all your photos at any time through the App or by contacting us.
  • We do not use your photos for advertising or sell them to third parties.

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Analysis services (Google Cloud): Your photos and skin profile data are sent to Google Cloud for skin analysis. Google processes this data solely to provide analysis results and does not store your photos or use your data for advertising.
  • Analytics: We use analytics services to understand how the App is used. These services receive anonymized usage data only. You can opt out in the App under Privacy settings.
  • Subscription management: We use a subscription management service to process App Store and Google Play purchase receipts. This service does not receive your photos or health-related information.
  • Legal requirements: if required by law, court order, or governmental authority.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption in transit (TLS/SSL) and at rest.
  • Secure authentication with industry-standard protocols.
  • Access controls ensuring users can only access their own data.
  • Regular security audits and monitoring.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

  • Access: request a copy of your personal data.
  • Rectification: request correction of inaccurate data.
  • Erasure: request deletion of your personal data.
  • Data portability: export your data in a structured, machine-readable format. You can use the data export feature in the App under Profile > Export My Data.
  • Restriction: request restriction of processing.
  • Objection: object to processing based on legitimate interests.

To exercise any of these rights, please contact us at the email address below.

8. Your Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: you may request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: you may request deletion of your personal information. You can delete your account and all associated data directly in the App under Privacy settings.
  • Right to Opt-Out of Sale: we do not sell your personal information to third parties.
  • Right to Non-Discrimination: we will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, contact us at [email protected] or use the in-app data management features.

9. Data Retention

  • Account data: retained for as long as your account is active.
  • Photos and analysis results: retained for the life of your account to enable progress tracking.

When you delete your account, all associated data is permanently removed within 30 days.

10. Children's Privacy

derma ai is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Last updated" date above.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pulse Labs
Email: [email protected]